Frequently Asked Questions

Once you've placed your order, our team gets to work preparing it for shipment. After this, a third-party logistics company takes charge of processing and shipping. You'll receive a shipping confirmation email along with tracking number and link within 2 to 5 business days.

To ensure you don't miss any updates, please mark our emails as safe and check your inbox (and spam folder, just in case).

We aim to keep your shipping costs low, so sometimes we may ship your products separately. This helps avoid customs fees on your end. We want your shopping experience to be worry-free! 📦🌟

We provide different shipping options to suit your needs:

Domestic:

• Free & Standard Shipping: Arrives in about 7-20 business days.
• Fast & Expedited Shipping: Expected within 6-10 business days.

International:

• Standard Shipping: Anticipated delivery in around 10-25 business days.
• Fast & Expedited Shipping: Estimated arrival within 10-15 business days.

We want you to get your toys as quickly as possible! 🚚💨

We offer both Standard & Expedited shippings, each with its own cost. You can view the shipping details during the checkout process.

Most products are available for international shipping, but restrictions may apply. Check the product page or contact us for specific information.

International orders may be subject to customs duties or taxes. Customers are responsible for any additional fees imposed by their country's customs authorities.

Address changes are possible within a certain timeframe. Contact our customer support team as soon as possible for assistance.

We prioritize the security of your payment information. Our website uses encrypted connections, and we adhere to industry-standard security practices.